FAQ'S

Can I bring this product into my country?

Always check with your country's customs agency to ensure that there are no bans, quotas or other restrictions on the product you wish to import. Having a good customs broker proves invaluable in this regard. Do not import until you have completed this work. Some products can have as much as a 300% duty on them.

Where can I find this product?

We source product worldwide through a system of agents we have developed over the last eighteen years. Our area of strength is sourcing product out of Asia. However, we have connections in various locations around the globe.

How will I ensure the quality of the product?

When we source product from manufacturers overseas we carry out a thorough qualification process. Once the manufacturer is qualified our agents work closely with that manufacturer to ensure quality control is carried out. Once the product has been manufactured our agents inspect the product prior to shipment.

Will I have to buy a huge quantity of the product?

For sake of economies of scale it is always wiser to bring in as much product as you can to cut the cost of freight per item. However we know that in a number of instances you will want to order only enough product to be used in testing the market. Through the strength of our agents and the long term relationships we have established we are able to negotiate smaller sample orders to be used in testing your market. We handle both full container loads of product as well as less than container loads.

What is the method of paying for the product?

In international transactions a letter of credit is the most common form of payment. It is the most recognized form of payment that protects the buyer and the seller. However the cost of a letter of credit may not be appropriate for smaller orders of product. In these cases we will negotiate, on your behalf, a percentage down upon placement of order and the balance due upon you securing title for the goods.

How long does it take to source a product?

This all depends on the complexity of the product. If the product requires that numerous molds be manufactured it will take longer than a product that already exists. Generally you are looking at one month for existing products and three-six months for products that are new inventions or changes to an exsisting product.

If it is a new invention, how can I be sure that the product idea will be protected?

We take great care in qualifying our agents and manufactures to ensure that they are looking at our transactions as long term relationships. By forming these long tem relationships the desire to steal an idea is limited. We also recommend that all patent protection and nondisclosure agreements are acquired prior to presenting the idea to the public.

How do I ensure that I get paid for the goods that I export?

In international transactions a letter of credit is the most common form of payment. It is the most recognized form of payment that protects the buyer and the seller. We also recommend that you also check with government sources in your country for organizations that will provide export insurance. In Canada, for example, the Export Development Corporation, provides a level of insurance on the products exported out of Canada. Naturally there is no substitute for doing your own due diligence on the party you plan to sell to.

How do I find the right distribution channels for my product?

Finding a distributor for your product or service can be done in a number of ways. Your government may have trade offices that you can contact in the country you are considering. Various business associations, chambers of commerce and internet can provide you numerous leads. Having located a number of potential distributors the next step is to qualify the prospects to ensure you are dealing with the most effective and trust worthy company. A combination of checks through the local trade offices and local agents should be used to complete this background check.

Are there any cultural or regulatory barriers in the country I want to export to?

We will, though our agents and contacts in various government offices around the world provide you with all regulatory considerations you must consider. In terms of cultural barriers our agents will provide you with the factors that will need to be considered in this regard.

How long will it take to get my product into the country I want to export to?

The timelines for entering a new county can vary from six months to three years. It depends on a number of factors such as the amount of resources that you have to move your product or service forward. Being aggressive in terms of timelines takes more capital. Cultural differences can cause delays. Some cultures require that a friendship be developed first before business if conducted.